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The role: Return Material Authorisation Consultant

Rate: £35,000 + Benefits

Start: ASAP

Location: Denham, onsite full time

Working Hours: Mon-Thurs 8.15am – 4.45pm

Friday 8am – 12.30pm

Background:

A leading engineering business with a global reach are looking for additional support for its Logistics & Import Coordination team. Using your experience of import processes from an industrial, manufacturing or engineering environment, you will support with a range of activities including returned goods relief and Inward processing relief.

Role:

The Return Material Authorisation Consultant will be responsible for:

* Providing clearance instructions for items sourced for internal use.

* Handling items being returned for repair

* Oversee the Return Material Authorisation (RMA) process, from initial customer contact to item receipt

* Collaborate with multiple stakeholders, including Carriers, Freight forwarders, customs brokers, & HMRC

* Manage Customs Compliance tasks, including Controlling the Inward Processing Relief (IPR) process from RMA to Bill of Discharge

* Ensuring compliance with import and customs procedures, such as Returned Goods Relief, IPR for repairs, and Home Use

* Work closely with import brokers to maintain adherence to customs requirements

* Ensuring all shipping documents and MSS reports are accurate and compliant with customs regulations.

* Collaborate with internal teams and maintain high professional standards.

* Proactively communicate with external partners to resolve issues

Requirements:

* Established experience of import processes within a manufacturing environment including not limited to Returned Goods Relief, Inward Processing Relief (for Repairs), and Home Use.

* Strong experience of using Microsoft Office products.

* Experience of using SAP or equivalent enterprise systems experience would be beneficial (can be trained).

* Be a team player, with the ability to work independently.

* Have an eye for detail and getting things right.

* Know how to listen and communicate effectively with others.

* Committed to the highest standard