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Partnership & Engagement Coordinator

Up to £24,000 DOE

Full-time – Permanent

Mid Kent

An exciting opportunity for a Partnership & Engagement Coordinator to join a well-established team in a forward-thinking company, specialising within the Social Housing. This role is for a motivated individual with a good eye for detail and enthusiasm with solid communication skills.

A day in the life of a Partnership & Engagement Coordinator will include:

Coordinating and share daily information from outbound staff with relevant teams and external professionals.

Addressing challenging behaviours and concerns with clients over the phone.

Identifying safeguarding concerns or crime and work with the safeguarding team to ensure proper service.

Reviewing shift reports and handovers, ensuring actions are completed and systems updated.

Using CCTV review software to investigate incidents, gather evidence, and create professional reports for external stakeholders.

Ensuring confidentiality, data protection, and professional boundaries.

Completing additional duties to support business operations and reputation.

The successful candidate will have/be:

Previous experience within a similar role preferred.

Highly organised with a strong work ethic.

Customer-focused and professional

Self-motivated and passionate about the housing or public sector.

Able to work independently and as part of a team.

Knowledge of confidentiality and data protection.

Able to perform well under pressure.

Proficient in Excel, Word, and other software.

Strong verbal, written, and interpersonal skills.

What are you waiting for?! Apply now for immediate consideration!

This role is being handled by Jasmine King, Business Support Consultant for Pearson Whiffin Recruitment. 

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