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Service Charge Officer (£12,593 per annum, £31,065 full-time equivalent, 15 hours per week, fixed-term contract until September 2025)

Job Role

We’re looking for a service charge officer, who will be responsible for providing support in the management of service charges, managing agent accounts and utilities.

You’ll be providing residents with accurate, relevant, timely and easily accessible information about their service charges, ensuring West Kent fully recovers these costs.

You’ll need to be highly numerate, literate with good IT skills. The ability to prioritise, and work accurately and methodically under pressure. You’ll have proven experience of identifying potential problems, showing confidence and being prepared to challenge.

You’ll be someone that can build relationships easily as this role involves working with colleagues across the business as well as external customers.

Please see the attached job description for further details.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Location

This role will be based in our Sevenoaks office. We offer a flexible approach to hybrid working with most full-time employees working in the office two days a week.

Application Information

We will only consider applications submitted with a full CV and completed application form.

Advert Closing Date: 9am on 28 November 2024

Interview Date: 9 December 2024