Service Administrator/Scheduler

Oxford, Oxfordshire
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Berry Recruitment are NOW hiring for experienced and self-motivated Service Administrator/Scheduler

Are you highly organised, great at problem-solving, and a pro at keeping things running smoothly? Do you thrive in a busy environment? If so, we have the perfect role for you.

This role is a permanent position working alongside a team of 4 within the Fire & Security Service team. You will play a key role in the day-to-day scheduling and booking of all-new, existing and contracted customers.

Role: Service Administrator/Scheduler

Salary: £26,000 - £30,000 Per Annum (Negotiable)

Location Wallingford, Oxfordshire

Hours: Monday - Friday

Holiday Entitlement: 22 Days + Bank Holidays

Generous Benefits on offer and available upon discussion of the role.

About the role:
As Service Administrator/Scheduler your duties will be:

Taking calls from engineers and customers
Book in domestic/commercial jobs, Electrical, Mechanical and Fire & Security
Manage and maintain the diary, ensuring the engineer diaries have correct information/job numbers and job details
Use of technical training where applicable - to progress in current job role
Greet customers in the office, ensuring the relevant person is aware
To order materials when required
Issue certificates to relevant customers
To observe and comply with the companies H&S policies and company procedures
To remain professional with colleagues, and customers alike Ensures all operations are conducted in line with current Health and Safety legislation.
Maintains cover for other department members during periods of planned and unplanned absence.
Participates in and undertakes project work as required, reporting progress at departmental meetings.

Candidate Specification for the Service Administrator/Scheduler

Previous experience of working within a similar role.
Strong communication skills with confidence on the phone
Highly organised with excellent time management
Process-driven with a keen eye for detail
Ability to work under pressure and meet deadlines

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Job Info
CV-Library logo
Job Title:
Service Administrator/Scheduler
Company:
CV-Library
Location:
Oxford, Oxfordshire
Salary:
£26000 - £30000 Per annum
Posted:
Mar 26th 2025
Closes:
Apr 26th 2025
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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