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Scheduler - Permanent Role
Location: Leicestershire
Salary: Competitive
Are you an organised, detail-oriented professional with excellent communication skills?
We are recruiting a Scheduler for our client, a leading service provider in building repairs, maintenance, and improvements across the UK.
As a Scheduler, you will be key in supporting the operational team, ensuring works are planned and scheduled efficiently to deliver a high-quality service. Working in a dynamic and fast-paced environment, you'll be responsible for arranging appointments, managing queries, and coordinating resources to meet deadlines and targets.
Key Responsibilities:
* Deliver exceptional customer service to residents and clients.
* Schedule appointments with Tradespeople in an efficient and cost-effective manner.
* Handle resident queries and reschedule appointments using planning tools.
* Maintain accurate records by logging jobs onto the job management system/database.
* Work closely with Supervisors and Tradespeople to organise and optimise work schedules.
What We're Looking For:
* Previous experience in a call centre or similar environment is essential.
* Excellent communication skills, attention to detail, and the ability to multi-task effectively.
* A proactive, organised individual who thrives in a busy environment and can meet deadlines and targets.
Our client offers a generous holiday allowance, with additional days awarded for the length of service. Key milestones and achievements with long service awards. Also offering a wide range of benefits, including discounts, experiences, and rewards