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The role will require the post-holder to work sometimes with colleagues and sometimes independently, to prepare suitable NetSuite demonstration accounts to illustrate how prospect requirements can be met

* Meet prospects sometimes on sites and sometimes remotely

* Demonstrate how the NetSuite system could satisfy prospect requirements

* Assess which NetSuite modules and estimate Professional Services effort required to satisfy prospect requirements

* Conduct workshop(s) to identify customer's required business management processes, drawing out pain-points with existing system(s) and improvement opportunities

* Document NetSuite system implementation proposals as Business Requirements Documents

* Propose, communicate and agree project plans with colleagues and customers and other key stakeholders for system implementations

* Implement, including arranging client site meetings, conducting and contributing to meetings, agreeing roles, responsibilities and priorities, scheduling work, configuring NetSuite software applications to meet specifications in a BRD, managing Change Orders, transferring data, training, commissioning and ensuring satisfactory user acceptance testing leading to project sign-off

* Provide support to system users via telephone, email, remote screen-sharing and at customer sites

* Prepare training and help manuals.

* Prepare support material

* Maintain good working relationships with customers through the customer lifecycle.

(Essential)

* Sufficient knowledge of standard accounting practices

* Minimum 4 years' experience operating in a business environment, of which

* Minimum 3 years' experience using business management software, of which

* Minimum 2 years' experience using NetSuite business management software, of which

* Minimum 1 years' experience enhancing at least one business process using NetSuite business management software