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Senior Technical Author

Hybrid (2 days per week) Edinburgh or Glasgow

Up to £48,000 DOE

We are exclusively seeking a UX Architect to join our longstanding FinTech Client in either Glasgow or Edinburgh.  This is an exciting opportunity to join a fantastic team who are going through a significant period of growth.

Key Responsibilities & Accountabilities

Develop and review technical content for our products and services, including user manuals, online help, release notes, API documentation, and technical guides.

Assist the team in delivering tasks by completing your own work and supporting others, collaborating with VP and senior staff on the design and development of our platform's documentation.

Advocate for high-quality documentation and its positive impact on our users.

Relevant Experience and Qualifications

3-5 years of experience in a similar commercially facing role, with a proven track record of successful user-facing documentation and other technical writing outputs.

Skills:

Proficiency in common markup formats such as Markdown, XML, JSON, and HTML/CSS.

Experience with CI/CD tools, GitHub, SDLC, and Scaled Agile.

Ability to ensure documentation and other technical writing outputs are accurate, consistent, easy to understand, and well-tailored to the audience.

Capability to articulate technical matters to non-technical stakeholders and, if necessary, customers.

Core tools: Word, Excel, PowerPoint, Visual Studio/VS Code, PanDocs, MkDocs.

Planning and Time Management

Collaborate with key stakeholders.

Manage multiple complex and potentially competing tasks and priorities.

Stay alert to potential risks.

Teamwork

Work effectively to achieve team goals, regularly consulting with your manager.

Keep leads and team members updated on status through daily stand-ups and task/issue tracking.

Contribute to the team by consistently delivering high-complexity, high-impact documentation and other technical writing outputs.

Foster effective collaboration between teams in different areas of the company.

What’s in it for you?

An annual leave package of 26 days, plus public holidays + your birthday off!

The option to buy extra annual leave days.

Flexible working arrangements to suit your lifestyle.

Annual Company & Personal Performance Bonus Awards.

Employee Nominated On-The-Spot Bonus Program.

Employee-Referral Scheme.

Private healthcare and hospital cash plan that covers employees' partners and dependents.

Group Life Insurance.

Income Protection.

Length of service awards.

Free financial advisory services.

Keen to hear more about this exciting role?  Get in touch with Zoe Calder at Be-IT – (phone number removed)