Client Services Coordinator

Worcester, Worcestershire
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This is a fantastic role for someone wishing to support/coordinate internal teams with relevant administration support and information

MAIN RESPONSIBILITIES

Co-ordination with the Sales Team:

* Liaise with the Sales Managers to raise and issue sales quotations to Clients, action any requests for follow-on documentation and process job acceptances where relevant.

* Assist in maintaining individual Sales Managers sales logs, to enable accurate forecasting and forward planning by the Business as part of the growth strategy.

* Provide post transaction Client Reporting services including provision of completed consignment notes, duty of care notes, copy invoices and certificates of disposal.

* Securing Purchase Order Numbers from Clients as necessary.

* Data entry into the Integrated Waste Software package (IWS) to ensure all pricing remains current.

* Reconciliation of completed job paperwork to ensure accurate invoicing.

* Liaison with 3rd party disposal providers to obtain ‘direct to disposal’ information to ensure accurate invoicing.

Co-ordination with the Finance Team:

* Data entry into IWS for all invoice build requirements.

* Support the Finance Team to resolve queries/anomalies with invoices.

* To provide credit application forms and proforma invoice details for new customers.

Co-ordination with the Technical Team:

* To assist as required with waste list interpretation and correlation at the acceptance stage of the Sales Order Process.

* Resolution of incoming load queries and any required updates to IWS prior to invoicing, including Non Conformance Reports etc.

Co-ordination with the Operations Team:

▪ Receive from and process all final incoming waste paperwork and clarify any weight/quantity information and anomalies prior to invoicing.

▪ Support the Operations Team (including referencing other areas of the Business as is necessary) with any data entry requirements into IWS to ensure all associated non waste invoicing is completed.

General activities:

* To assist with answering incoming telephone calls and redirect as necessary.

* To support Sales Team members as required on a project by project basis.

* To provide Management Information and support to all areas of the Business as may be required to ensure the needs of the Business are being met at all times.

* In Scotland the role will provide bespoke services to the Scottish Operations Department including but not limited to:

* Managing Operations Diary,

* Scottish Environment Protection Agency related duties and responsibilities,

* Scheduling and booking waste disposal and transport requirements including requesting Purchase Order Numbers from Finance,

* Liaise with suppliers for maintenance and upkeep of the Scotland office.

Hours

* 08.00-16.00

Pay

* £12.00 per hour

Please apply by submitting your CV or call Swift Temps on (phone number removed)

Job Info
CV-Library logo
Job Title:
Client Services Coordinator
Company:
CV-Library
Location:
Worcester, Worcestershire
Salary:
£12 Per hour Temp - Perm
Posted:
Oct 1st 2024
Closes:
Nov 1st 2024
Sector:
Administration
Contract:
Permanent
Hours:
Full Time
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