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Technical Support Engineer

* Would you like to work within a family orientated business?

* Do you have strong technical sales / support experience?

* Do you have strong Hydraulics experience?

If this is you - Please apply now!

Due to continued expansion, we’re recruiting an experienced Technical Support Engineer to join our Chesterfield client on a permanent basis.

As an experienced Technical Sales Engineer your RRE is as below;

Job Description:

In this role, you will be responsible for working predominantly within technical support adding to a varied role that also will include the preparation of new machinery prior to sale, repair of customer’s machinery in our workshop and sometimes on site and given to our customers and independent engineers via telephone, face to face and other correspondence methods.
The role would suit a qualified and experienced plant or agricultural machinery engineer. Someone with lesser experience may be considered, depending on attitude and mindset as we are prepared to train and grow someone who shows great potential.

Duties for the role:

* Assist with technical support for customers and dealers, sometimes these are users and sometimes engineers. This involves face to face, telephone, email and other methods of communication.

* Assist with training and advice to customer’s engineers, dealers and service partners.

* Service and repair of customers machines both in our workshop and sometimes out in the field.

* Technical and Warranty repair and fault finding of customers machines.

Skills, Experience and Qualifications as a Technical Sales Engineer

* For lesser experienced candidates, a relevant Apprenticeship must already have been completed. - Qualifications in pant or agricultural machinery engineering or a related field - Good mechanical, low voltage DC electric and hydraulic skills

* A good knowledge of hydrostatic drive pumps and systems is desirable.

* Strong fault finding and diagnostic skills

* Ability to read electrical and hydraulic schematics and prove fault diagnosis without component swapping

* Strong communication and interpersonal skills (face to face, telephone, written and other methods)

* Ability to work independently and as part of a team

* Willingness to travel for work

* Proficient in Microsoft Office and CRM software

* Valid driver's license (maximum 3 penalty points) If you are a motivated individual with a passion for machinery & engineering and a desire to deliver excellent service and support to customers, we encourage you to apply for this exciting opportunity.

Permanent Role

Regular Days

Progression Opportunities