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Entry-Level Customer Service Advisor

Coalville

Permanent

Monday to Friday

Dayshift

Are you a people-oriented individual ready to kickstart your career in customer service? We are recruiting on behalf of a leading worldwide company searching for a motivated entry-level customer service advisor to join their team. This role offers a fantastic opportunity to gain hands-on experience and grow within a dynamic sector.

Key Responsibilities:

• Handle approximately 50 incoming calls daily, assisting customers with inquiries and providing top-notch service.

• Process orders accurately and efficiently to maintain customer satisfaction and seamless service.

• Perform administrative tasks to support the team and maintain smooth operations.

• Utilise Microsoft Word and Excel for data entry, documentation, and order tracking.

About You:

• Strong communication skills and a friendly, professional approach to customer service.

• Detail-oriented, with a knack for multitasking and managing a busy workload.

• Basic knowledge of Microsoft Word and Excel is essential.

• A positive attitude, a willingness to learn, and a commitment to providing excellent customer service.

Why Apply?

This is an excellent entry-level role for anyone looking to build their customer service skills and gain valuable experience within a respected company in the building industry. If you’re looking for a role where you can develop, grow, and be part of a supportive team, we’d love to hear from you