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Client Account Manager - Deliver Outstanding Service & Build Strong Relationships!

Are you a customer-focused professional who thrives in a fast-paced environment? Do you have the energy, enthusiasm, and passion to deliver world-class service while building lasting client relationships? If so, we want you on our team!

What's the role?

As a Client Account Manager, you'll be the first point of contact for our valued clients, ensuring their needs are met with speed, efficiency, and professionalism. From handling service inquiries to booking key appointments and resolving client concerns, you'll play a vital role in delivering an exceptional client experience.

What will you be doing?

Proactively contacting existing clients to schedule key service appointments
Handling client concerns and ensuring they are resolved quickly and effectively
Managing all administrative duties, including rescheduling appointments and maintaining client records
Investigating client queries and providing fast, client-focused solutions
Supporting client retention by delivering an exceptional level of service
Collaborating with internal teams to ensure a seamless client journey
Answering calls and emails with professionalism and a problem-solving mindset

What we're looking for:

A natural communicator with strong relationship-building skills
Confident and proactive approach to client service and problem-solving
A positive and enthusiastic attitude
Ability to multitask and manage a high volume of client interactions daily
Previous experience in customer service, account management, or a similar role is a plus

What's in it for you?

A dynamic and supportive team environment
Ongoing training and development to boost your career
The chance to make a real impact in a growing, nationwide company
Opportunities for career progression and professional growth

If you're ready to take on a role where no two days are the same, where your customer service skills will shine, and where you'll be truly valued - apply now!

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