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Adjuster Technician
£22,500 - £24,000 (depending on experience)
Hybrid – either Newcastle under Lyme (ST5)
 
We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.
 
We are looking for people with claims, adjusting or property claims experience.
 
What will you be doing?

Liaise with clients in a professional and efficient manner.
Working together with the Loss Adjusters to provide admin assistance to ensure smooth running of high value and complex cases.
Checking task on the relevant claims management systems for the day/tidying up where multiple tasks on one file exist. Ensuring service levels are met.
Regular calls to customers to update them on the overall progress of their claim.
Calls to Suppliers to chase progression on the claims.
Producing invoices for the relevant stages of the claim.
Updating Project Plans where applicable for the Adjuster
Appointing relevant suppliers following an Adjusters site visit.
Chasing documentation to conclude settlement on claims where needed.
Assisting with complaints, ensuring the Loss Adjuster achieves resolution, follow-up action and the Loss Adjuster has sent the relevant documentation to the correct parties.What are they looking for?

Core GCSE’s or equivalent
Good interpersonal and organisation skills essential.
Previous experience in the Insurance Industry (preferably Household) highly desirable but not essential.
CII qualified to Cert CII level – Working towards / Desirable.
CILA qualified to Cert CILA level – desirable but not essential. 
Hours and Benefits
 
Monday – Friday
37.5 hours per week between 9am – 5pm
 
28 days holiday
Birthday off work
Charity Days Off
Healthcare
Can purchase extra holidays
Cycle to work scheme
In house training academy
Paid lunch once a week when in the office
Team nights out
Annual Staff awards

Interested?
Call Maggie on (phone number removed) or email mspencer@everpoolrecruitment for more information