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Customer Care Agent
Earlstree Industrial Estate, Corby
23 hours per week

Looking for a rewarding part-time role in customer care? Join our client’s small but busy team as a Customer Care Agent, where every call matters, and your multitasking skills will shine!

Your Role:

As part of a close-knit team, you’ll deliver exceptional service to new and existing customers, handling both inbound and outbound calls with professionalism and care. Your key responsibilities include:

* Building relationships over the phone to attract new customers and retain existing ones.

* Promptly contacting new enquiries to foster strong connections.

* Accurately logging orders and maintaining an up-to-date customer database.

* Supporting marketing campaigns and communicating customer feedback to Head Office.

* Following company workflows to ensure efficiency and consistency.

What You’ll Bring:

* A caring and professional telephone manner, especially with older customers.

* Strong organisational skills and the ability to multitask effectively.

* Proficiency in data entry and maintaining accurate records.

* Competent computer skills and a proactive, team-player attitude.

Shifts:

This permanent part-time role offers a structured schedule:

* Monday & Tuesday: 1 pm – 5 pm

* Wednesday to Friday: 10 am – 3 pm

We Welcome Applications From:

We encourage applications from individuals with experience in similar roles, such as:

* Customer Service Representative

* Call Centre Agent

* Client Relationship Specialist

* Customer Support Advisor

* Sales Support Administrator

Why Join Us?

* Be part of a supportive, friendly team where your contributions make a real impact.

* Enjoy a manageable work-life balance with part-time hours