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Business Operations Administrator

Location: Sheffield

Are you organized, detail-oriented, and looking for an office-based role where you can make a real impact?

We're hiring a Business Operations Administrator to join our dynamic team!

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

About the role:

As a Business Operations Administrator you will play a pivotal role in ensuring the smooth delivery of our services by managing daily administrative tasks, handling client queries, updating accounts, and providing essential support to colleagues and field agents. Your contributions will be key to maintaining operational efficiency and client satisfaction.

This role is a full-time position based on-site within our Sheffield office, S20 7HT.

What you will do:

Assist with day-to-day administrative tasks to ensure smooth operations.
Communicate effectively with clients and stakeholders through email and phone.
Support field agents by coordinating resources and preparing materials for visits.
Conduct quality checks and maintain up-to-date client accounts.
Liaise with third-party contacts to schedule or cancel resources as required.
Perform general office duties such as packaging kits for field agents and managing queries. What we are looking for:

A reliable, people-focused team player with strong organizational skills.
Ability to adapt to challenges with a positive attitude and proactive mindset.
Excellent communication skills, both written and verbal, with a focus on delivering top-notch customer service.
Detail-oriented, with proficiency in Microsoft Office applications.
Previous experience working within a regulated environment, such as debt recovery or legal proceedings is advantageous
Ability to work shifts between 8 AM and 6 PM, Monday to Friday. What's in it for you:

Convenient Office Location: Free office car park and excellent transport links (tram/bus).
Generous Time Off: Enjoy 25 days of annual leave, plus bank holidays and a Christmas shutdown.
Enhanced Maternity & Paternity Package to support your growing family.
Health Cash Plan: Access to healthcare benefits for you and your family.
Lifestyle Perks: Discounts on high street and online shopping, travel, socializing, and wellbeing.
Pension Scheme to help secure your future.If you're trustworthy, flexible, and ready to support a busy and dynamic team, we want to hear from you!

Apply today!

Please note: New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees