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Customer Service Advisor

Salary: up to £26500 (dependant on experience)
Hours: Monday to Friday (shifts 07:00-1530 / 08:00 - 16:30 / 09:30 - 1800)
Rota Sunday
Location: Hessle
Grafton Recruitment are delighted to be collaborating with a leading international business to support them with recruiting a Customer Service Advisor to support their Supply Chain function.

THE ROLE:
Some of your responsibilities as a Customer Service Advisor are listed below:

Resolving any queries they may have throughout this process to high standards and in a timely manner
Taking ownership and responsibility for delivering great service to our portfolio of customers
Daily handling, processing and follow-up of customer orders
Pro-active reporting & management of problems or delays to the customer
Creative and cost-effective problem solving approach with the customer in mind
Identify additional costs and, where possible, recovery of the costs
Teamwork across UK & Belgian colleagues with 1 Belgium visit a year

THE CANDIDATE:
The ideal Customer Service Advisor will:

Strive for continuous improvement
Logistics experience- beneficial
Be a team player
Be proactive
Have excellent customer service skills
Have Strong attention to detail
Have a good level of IT skills
If you meet the above criteria, please apply directly by clicking the link or contact Chloe Sims on (phone number removed) / with your CV