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Warehouse Supervisor

Remuneration: Circa £30K (based on experience) Location: Reading

Job description and responsibilities

The role of the Warehouse Supervisor is to supervise all day-to-day activities in the warehouse, to ensure all activities are carried out effectively and in line with company policy. It also includes a number of key operational administrative tasks to be carried out – these are typically linked to stock management and the effective processing of purchase and sales orders through operations.

As a senior person within the Operations department, this person will be expected to demonstrate a high level of professionalism and integrity. The role will involve close co-operation with all internal departments, in particular Sales and Technical Support and Finance.

Overall Responsibility

 Supervise all day-to-day activities in the Warehouse

 Manage the flow of sales orders for despatch

 Work with the Operations Manager to help manage stock and other key aspects of the Operations department.

 Liaise, as required, with key vendors regarding purchase orders and deliveries.

Specific Responsibilities include

1. Sales Order Despatching

 Print despatch notes and manage allocation of orders to the warehouse team for despatch, ensuring despatches are made accurately and on time.

 Roll up daily invoices every evening on the system.

2. Purchase Order Processing/Suppliers Liaison

 Place orders on suppliers for stock as required based on run-rate, lead times and MOQ’s

 Electronic filing of purchase orders, delivery notes, confirmations and amendments

 Arranging collection of goods / scheduling deliveries from Suppliers

 Handling Supplier related queries from Sales

 Always working towards reducing Supplier lead times

 Updating confirmations and amendments from Suppliers

 Assist in submitting claims for price protection

 Maintain Supplier price lists received each month and system buy prices

4. Returns & Evaluations

 Supervise RMA returns process to ensure smooth running for both Company and customers

 Ensure that supplier returns operate within a fortnightly schedule

5. Stock

 Create new part numbers, update and maintain Supplier records as required

 Minimise stock obsolescence by keeping very close control from the time of purchase. Stock

Rotation to be initiated each month

 Stock discrepancies to be investigated and resolved

 Ensure safe storage of stock and that safe handling procedures are adhered to

 Maintaining inventory of warranty stock

 Responsibility for running the E-bay shop, including putting goods on and changing pricing as required

6. General Duties

 Providing cover for the Operations Manager when they are absent

 Providing cover for other Warehouse personnel when they are absent.

 Ensure general tidiness and that Health & Safety requirements are adhered to at all times

 Any other reasonable work required by the Company

7. Supervise Configuration and Fulfilment Services

 Supervise day-to-day activities in the provisioning area where routers are configured and customised.

 Liaise with Technical regarding sign off of and implementation of configurations

 Liaise with Sales as required regarding such orders.

 Assist, if required, with configurations, especially if staff are absent.

Qualification and experience required

1. The experience required for the position will typically have been gained from working in a warehousing environment for a minimum of three years:

 Experience of Sage 200 is very desirable

 Experience in using Excel to derive various reports and present data.

 Should have a current reach truck licence / certificate

 Experience in handling a team of minimum 5 people, providing daily supervision, guidance and motivation as appropriate

2. The ideal candidate will also have:

 Driving ambition to succeed and a desire to be an integral part of a growing organisation.

 Good communication skills at all levels

 Needs to be proactive in problem solving and reporting

 Ability to take initiative and to work under pressure with minimal supervision.

 Good time management skills and a strong regard for timescales and punctualit