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We are working on behalf of one of the leading experts in pre-planned maintenance, Re-active Maintenance and Emergency Breakdown operators, who are a leading company in the FM field.
Due to their continued growth they are looking for a Helpdesk Administrator to join the team in the BS3 area.
The responsibilities of the role include:
* To provide a professional FM helpdesk service
* To receive calls and enter the details onto a CLIK system to enable the works to be completed
* Contact relevant subcontractor and co-ordinate site visits
* To support the planned maintenance programme by generating jobs and updating the system when work is complete
* Raise Purchase Orders and other ad-hoc administration support to the department
* To raise quotes generated from planned maintenance to send to clients
Personal Requirements;
* Must have experience of providing excellent customer service
* Excellent communication skills both oral and written
* Able to work as part of a team and autonomously
* Must have good IT skills
* Well organised and able to prioritise workload
* Good time keeping and reliable
* Able to work under pressure
Salary: £23K - £25k plus benefits
Working hours - 8am-5pm Mon - Fri
If you have the relevant experience and are keen to join an exciting and growing business then please send your cv through now