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IT Engineer (Internal support)
Alcester (travel to Derby once a week)
Permanent
Up to £42,000 + bonus
Monday – Thursday, 7.30am – 4:30pm, Friday, 7.30am – 12.30pm / 8.00am – 13.00pm
 
Are you an IT Engineer with a background in enhancing an organisation's information technology through the installation, configuration, and performance monitoring of all hardware and systems infrastructure? Our Manufacturing and Engineering client is looking for a hands-on and technically astute IT Engineer to provide 1st and 2nd line technical support on a full range of IT and Communications systems. Strong Microsoft stack experience needed.
 
IT Engineer
Job Description

Log and resolve tickets, fault-find and resolve IT issues
Desktop, server, and hardware/software support
Installing PC’s/Laptops
Supporting users on Office 365, Active Directory etc
Main technologies used are Windows OS (desktop 7,8,10 and server 2008. 2012+)
Experience of working on various projects (cyber security, telephone and laptop rollouts, server upgrades, server room configurations etc) 
IT Engineer
Essential Experience/Skills/Qualifications

Experience with Microsoft Office Systems: Exchange Online, SharePoint, Teams, Security, Azure, Defender
Experience with working with ERP Systems
Basic networking experience (switching, routing, firewalls)
Strong experience of providing 1st and 2nd line end user support (Microsoft 365 environment) 
IT Engineer
Benefits

Bonus
28 days holiday
Company pension
Life assurance 
Technical Engineer / Technical Support / IT Support / IT Analyst / IT Support Engineer / Systems Engineer