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Operations Co Ordinator / Administration

Salary: £27000pa (pro-rata if part time)

Location: Bracknell (RG12)

Type: Ongoing contract (Full time is preferable however my client is open to part time/flexible working hours)

Hybrid – 2-3 days WFH Following the first 2-4 weeks of in-office training

Main function:

To provide administrative service support and to assist in the day-to-day tasks to ensure customers receive a timely and efficient response to queries.

Duties and responsibilities include:

* Providing operations administrative support

* Raising Job tickets on the system

* Raising POs on the system.

* Assist in resolving internal PO issues.

* Raising invoicing checklists and credit note requests and ensuring the appropriate approvals are received.

* Monthly review meeting to assist with AR collections by supplying necessary documents to existing customers.

* Inputting engineers’ hours based on weekly time sheets.

* Uploading Maintenance renewals quotations to salesforce.

* Liaising with the wider Service team to resolve any internal and external queries.

* General administration duties as defined by Line Manager

Requirements for Ideal Candidate:

The role entails a high degree of organisation and accurate data-entry skills. The ideal candidate will be logical, methodical, and conscientious. They should possess:

* Excellent organizational skills while under pressure and within tight timescales (to include time management, the ability to multi-task, the ability to prioritize and efficient office management)

* Excellent interpersonal & communication skills

* Assertiveness, pro-activeness and resourcefulness when problem-solving

* Tact and diplomacy

* A good standard of education is required in terms of numeracy & literacy.

* Computer literacy especially excel, word, outlook.

* Have previous experience within an office environment.

* Be able to work on own initiative.

* Have general internet knowledge, zoom, teams