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Internal Operations Support

The Role

As Internal Operations Support, you will be responsible for ensuring efficient day-to-day operations across HR, IT, office management, compliance, and internal communications. You will be the first point of contact for IT and facilities-related queries, support onboarding and training, and ensure operational compliance with internal policies and procedures.

Key Responsibilities

Onboarding & HR Support

* Manage onboarding for new hires, including IT setup, New Starter Packs, and CRM training.

* Co-manage the HR portal, handling recruitment documentation and leave tracking.

IT & Systems Support

* Work with IT providers to troubleshoot technical issues and manage remote working solutions.

* Manage hardware procurement and upgrades, ensuring seamless IT operations.

* Own the starter/leaver process, ensuring all portals and management systems integrate

* First-line support for technical issues before escalation.

* Maintain company-wide email groups and system links.

* Maintain the company intranet on SharePoint to enhance internal communication.

Compliance & Data Integrity

* Run GDPR reports, resolve coding issues, and action permission requests.

* Upload candidate registration forms and conduct weekly compliance audits.

* Assist contracts team with candidate compliance in line with framework standards

Office & Facilities Management

* Oversee office procurement and supply including stationary, catering and ad hoc maintenance.

* Take full management of the company switchboard and front-of-house service.

* Assist with booking and managing internal events and company meetings

Who You Are

* Highly organised with excellent attention to detail.

* Proactive problem-solver with strong communication skills.

* Tech-savvy with experience in IT troubleshooting and CRM management.

* Familiar with GDPR and compliance regulations.

* Comfortable handling multiple priorities in a fast-paced environment.

Why Join?

* Be a key part of an efficient and dynamic internal operations team.

* Work in a supportive and collaborative environment.

* Gain exposure to multiple business functions, from HR to IT and compliance.

* Opportunity for career growth and skill development