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Team Administrator

Central Redhill
£12.50 per hour
Monday to Friday, with no weekends or Bank Holidays
Initially a 3 month temporary contract, with potential of extensionsWe have a fantastic opportunity for an experienced Administrator to join our local client.

This challenging and rewarding role involves administering occupational pension schemes, handling new joiners, leavers, retirees, and calculating renewals and member contributions.

Responsibilities:

Communicate effectively with clients/members via phone, letter, and email
Provide a consistently high-quality customer experience
Address simple queries using standard letters and procedures
Escalate potential problems and complaints promptly
Monitor workflow to meet service levels
Perform accurate manual calculations
Support the team with complex projects as needed
Develop knowledge of clients' pension schemes
Identify and communicate areas for service improvementYour Experience:

High level of accuracy
Experience in DB or DC pensions would be advantageous
Ability to work under pressure and meet targets
Strong written and verbal communication skills
Customer and quality-focused
Computer literate

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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