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Credit Controller

Salary: £22,200 - £26,400 + Excellent Benefits

Location: Cambridge, Hybrid Working

Contract: Permanent, Full time (35 hours per week)

Are you pro-active and self-driven professional who understand the customer needs and has a positive attitude to change? Do you possess the ability to adapt strategies and bring fresh ideas that maximise cashflow and reduces credit risk? Do you aspire to be part of a global customer-based team?

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

You will have the opportunity to work for a dynamic, supportive, and vibrant team at an exciting period of change. You will be at the centre of helping educate millions of people worldwide, for a company that is respected globally for its heritage and ethos.

About the role

As a key figure, in supporting the financial function of our business, you will be responsible for managing the asset of debt for Cambridge University Press & Assessment, within the global credit policy, by means of on time collection and responsibility in making credit assessment/decisions.

As an experienced credit control professional, aspiring to the highest standards, you will positively influence the credit management department. With your excellent collaboration and communication skills you will support and build relationships with internal and external stakeholders. Other key accountabilities will be, but not limited to:

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Creating and maintaining monthly aged debtor/credit reports in line with monthly credit cycle and deadlines.

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Chasing unpaid invoices by phone and email.

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Dealing with any external and internal queries and resolving on a timely basis.

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Maintaining up to date notes against each customer record, detailing actions taken and to be taken.

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Sending invoices and statements as requested, by customers.

About you

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With your excellent communication skills, good levels of diplomacy and an ability to inspire customer loyalty. You will support our business in this exciting period of growth and change.

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A credit control or accounts experience is preferable, but not essential. Alongside your strong Maths and English qualifications, you will possess a confident telephone manner and understand the customer needs.

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A positive influence on the team and the wider business, you will have an attention to detail and willingness to learn. You will be adaptable and bring fresh ideas to our ways of working, engaging with a wide range of stakeholders in order to deliver the desired outcomes.

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If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

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28 days annual leave plus bank holidays

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Private medical and Permanent Health Insurance

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Discretionary annual bonus

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Group personal pension scheme

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Life assurance up to 4 x annual salary

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Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 22 September 2024.

We will interview suitable candidates as and when they apply, so please do not delay putting your application in. We reserve the right to close the campaign early once we have received sufficient applications for the role.

Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill requirements.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Credit Controller