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Would you like to progress your career working for a great insurance company?

Do you have an insurance background working as a Business Analyst?

The opportunity:

It's an exciting time to join as our business grows. We have just moved into brand-new innovative offices in Leeds city centre right next to the train station, and we currently have an exciting opportunity for a dynamic Business Analyst to join the Direct Operations & Change Team, situated across our Manchester & Leeds offices. This role will be responsible for bridging the gap between business objectives and technological solutions. The BA is a key component of the Operations & Change team supporting the delivery of strategic projects within the change roadmap, initiating, implementing change and process simplification and improvements, working with multi- functional teams across the Direct division and the wider business and with third party system providers.

A combination of technical and non-technical skills are key to this role.

What you'll be doing:

Requirement Gathering and Analysis: Collaborate directly with partners to collect detailed requirements. This includes conducting interviews, workshops, and surveys to understand business needs and objectives
Documentation: Create comprehensive documentation that outlines business requirements, functional specifications, and process mappings, serving as a reference for development teams and project managers. Create visual representations of processes to understand and optimise workflows
Solution Design: Partner with IT teams to design solutions that meet business requirements. This involves developing use cases, workflow diagrams, and functional requirements
User Acceptance Testing (UAT): Coordinate and manage the UAT process to ensure the solutions meet predefined requirements. Develop test plans, test cases, and facilitate testing sessions with end-users
Project Management Support: Assist project managers with planning, coordination, and execution of IT projects. This includes project scheduling, resource allocation, and risk management
Stakeholder Communication: Serve as a liaison between business units and IT teams, ensuring clear and consistent communication to keep all collaborators informed about project progress and changes
Problem-Solving: Identify and resolve issues during project implementation. This involves risk management, solve technical problems and devising alternative solutions.
Process Improvement: Analyse existing business processes to identify areas for improvement. Recommend and implement changes to enhance performance and efficiency. Capability to identify and uncover improvement opportunities or gaps within workstreams from a BAU perspectiveOur must haves:

Experience as a Business Analyst within the insurance industry
Highly effective at translating business requirements into user stories in a format that is easily consumable by Agile teams
Experience generating robust documentation to support the rollout of new systems and improvements
Require candidates to have familiarity and/or experience with various digital technology applications and software, ideally someone who is technically inclined.
A good grasp of understanding of business processes Vs knowing how tech integrates to provide better solutions
Proficient in Excel, Visio, and various other Microsoft applications
Proficient in business and technical stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate
Competent facilitator of workshops to achieve focused outcomes
Proven experience working independently
Excellent written and oral communication skills, with the ability to communicate to a wide range of audiences
Work closely with development and product teams to ensure accurate implementation of requirements
Assisting during the execution of user acceptance testing and supporting client through to BAU
Understanding of the Project Life Cycle and Agile/Waterfall development and testing principles

What's in it for you?

A great starting salary plus 17% annual bonus & strong benefits package…
25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave
Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that