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Belmont Recruitment are currently looking for an experienced Homelessness Support Worker to join Derby City Council on an initial 2-3 month temporary contract. This is a full-time role working 37 hours per week on a shift basis.

The Role:

* To provide support and assistance to homeless people (including known rough sleepers) residing in Emergency Accommodation (Milestone House)

* To support those people residing in the accommodation to move on to appropriate accommodation (and therefore contribute towards Derby’s vision to eradicate rough sleeping in the city).

* To manage a case load that delivers effective advice, support, motivation and crisis intervention to customers in Milestone House.

* Complete support plans and dynamic risk assessments for customers and review these in line with local procedure and defined timescales.

* To liaise with the Milestone House Manager, Team Leader and implement an action plan around any identified vulnerabilities - working closely with the MASH team to safeguard those at risk.

* To provide advocacy and practical assistance in maximising customers income, by assisting with benefit claims and checking that the required documentation/evidence that accompanies the claim is appropriate.

* Assist customers with managing finances, including budgeting, debt issues, bank accounts and liaising with appropriate agencies.

Requirements:

* Previous experience of working in Homelessness, Outreach, Housing, or Temporary Accommodation

* Experience of managing a caseload of vulnerable service users

* Excellent communication skills

If this role would be of interest, please apply with an up to date CV as soon as possible