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Job Title: Product Sales Specialist

Location: Chard, Somerset

Hours: 5 days per week

Salary: £30,000 - £32,000 PA DOE

Benefits & Perks:

Full-time permanent position
25 days holiday & Bank Holidays
Discounts on company products
Modern, open plan working environment with onsite parking and impressive staff facilities
Opportunity to work with a renowned company committed to excellence
Join a dynamic sales team and contribute to the growth of the business in terms of sales, brand, and reputation
Be part of a company that values exceptional customer service and offers a positive team culture
Opportunity to attend shows and events representing the organisation
Maintain strong customer relationships and enhance loyalty
Have access to Microsoft Office and our bespoke CRM system
Benefit from ongoing learning and development opportunitiesAbout Our Client:

A renowned, award-winning luxury distribution organisation, committed to providing high-quality products and exceptional customer service. They pride themselves on delivering innovative and stylish solutions for their customers.

About The Job:

As a Product Sales Specialist, you will play a pivotal role in achieving sales targets while ensuring exceptional customer service. This is not just any other sales role, this is a highly customer focused position where you will use your exceptional face to face customer care skills to be informative and consultative with your each and every customer. Your responsibilities will include:

Customer Service/Sales:

Welcome and assist customers in the showroom, showcasing the brands and products on offer
Guide and support customers to make informed purchasing decisions based on their needs
Prepare accurate quotes and supply to customers within a 2-day service standard
Address customer inquiries and concerns promptly and professionally
Build and maintain strong customer relationships to enhance loyalty
Develop a sound knowledge of all the brands and products available
Stay updated on the latest trends and features in kitchen and appliance products
Prepare and present monthly sales reports to the Managing Director, supporting discussions around sales, promotions, and areas for improvement
Attend shows and events on behalf of the organisation, engaging with potential customers and creating leads for follow-up
Liaise with suppliers and partners to manage orders, delivery timescales, pricing, and other product-related areasRequirements:

Prior home retail sales experience
Proven experience in a face to face sales and/or customer services role
Ability to quickly learn and become proficient in the use of a CRM system
Excellent written, verbal, and interpersonal skills with a customer-centric approach
Proactive, self-motivated, and able to work independently as well as part of a team
Problem-solving skills and the ability to address inquiries and concerns promptly and professionally
Organisational skills and the ability to create customer quotes with speed and accuracy
Confident communicator with a friendly and professional demeanourJoin our client's team as a Product Sales Specialist and contribute to their mission of providing exceptional customer service while driving sales. Apply now to be part of their dynamic and innovative company.

NEXT STEPS…Please apply online or call Debbie on (phone number removed) for more information. We also welcome you to send your CV directly to (url removed).

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