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Internal Communications Manager
Location: Commutable distance to Winchester with a flexible approach to being onsite with reasonable regularity
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Total Package
* Up to £68k base salary
* 10% bonus
* 6% pension contribution
* Private Medical
* 25 days annual leave
* Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
* Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
We are looking for a dynamic Internal Communications Specialist to develop and deliver comprehensive communication plans. You’ll work independently and collaboratively to support key initiatives, manage integrated communication plans, and ensure our messages resonate across the organisation.
The role
* Develops and delivers internal communications plans in support of the colleague experience agenda – working with peers across the internal communications team where necessary to land messages for discrete teams in specific units. Works independently, only seeking input where projects are of a particularly high level of risk / complexity
* Supports activity including (but not limited to); reward, culture, performance, leadership/management activity, major OD programmes that impact multiple teams.
* Maintains a integrated communications plan for all colleague experience activity, managing conflicts and dependencies and ensuring a consistent narrative and tone of voice.
* Provides expertise to enable internal communication to be delivered with both impact and influence across Arqiva. Challenges and probes leadership teams and programme teams to clarify the outcomes they seek to achieve and shapes approaches. Takes into account business wide agenda and potential reputational risk of desired communication not just 'in project demands', and marries the two accordingly
* Ensures meaningful representation of the colleague agenda across all corporate comms, working closely with the Director of Communications and the Content & Channels lead, including activating relevant campaigns
* Supports and enables both project teams and leaders to understand the impact of their communication. Influencing and enabling them to 'own' their communication approaches so that they deliver defined outcomes
* Develops and delivers compelling and impactful content and communication materials that resonate with specific target audiences, choosing the most relevant communications channels for the target audiences.
* Where required, manages external supplier relationships including creative agencies
* Regardless of formal reporting line, takes an active role in coaching and mentoring people across the business who routinely provide communication input / deliver materials or activities
* Provides insight on employee sentiment using a range of measurement tools and techniques, and highlighting areas for attention / opportunity / course correction
* Works with the Leadership/Line Manager lead in P&C to ensure we are supporting line managers with relevant and timely communications
* Supports the Director of Communications as required during business continuity situations when immediate instruction / guidance is required. Identifies risk and is proactive with ensuring messages can 'cut through' other communications noise so that they land with immediacy, impact and action.
The person
• Extensive experience of internal communications and its application
• Track record of applying the core skills of planning, channel management, message and content creation, and measurement relative to reach and impact to achieve impact, action and engagement
• Communicating change
• Can prepare proposals and plans and then present them persuasively to gain support for delivery
• Has exemplary writing skills, adapting to audience and channel to achieve outcomes that have impact
• Has experience planning and managing internal campaigns
• Has excellent relationship building and active listening skills and can adapt personal style to project team / stakeholder to ensure needs and outcomes are understood
• Has the highest level of integrity and is comfortable working with sensitive information / in pressurised situations
• (Desirable: Membership to a professional body such as CIPR or IoIC )
• Degree qualified / equivalent professional qualification
Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.
Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply