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Sales Administrator - Stratford Upon Avon - Full time Permanent role with flexible hours - Upto £28,000

About the Company

Join a multi-award-winning, design-led company that has grown into a global brand since its founding in 2006. Operating in over 60 countries, and working with 4 & 5-star hotels, Michelin-starred restaurants, national airline carriers, celebrity chefs, and some of the world’s most iconic landmarks.

Our client prides their selves on innovation, teamwork, and a supportive, inclusive culture where ideas are shared, wins are celebrated, and challenges are tackled together.

What Are The Day to Day Duties for this Sales Administrator Role?

We are looking for an International Sales Administrator to provide exceptional support to our sales team, overseas distributors, and end customers. You’ll ensure smooth communication from order placement to delivery, liaising with warehouses and logistics partners to keep everything running like clockwork.

? Full training will be provided for the logistics aspects of the role, making this a fantastic opportunity to develop your skills in international shipping!

Key Responsibilities:

Sales Support:

Process customer orders, check stock levels, and coordinate with the warehouse.

Raise sales orders and track payments.

Manage priority accounts and back-order spreadsheets.

Issue invoices, despatch notes, credit notes, and other relevant documentation.

Customer Service:

Be the first point of contact for international clients, ensuring excellent service 

Customer Service is mainly via email but there will be some telephone communication

Maintain clear, professional communication from order receipt to delivery.

Resolve customer queries promptly and efficiently.

Logistics & Shipping (Training Provided!)

Coordinate with global warehouses and freight forwarders to ensure smooth shipping.

Arrange and track shipments, manage delivery timelines.

Provide necessary shipping documentation, including Certificates of Origin and customs paperwork.

Review and approve courier and freight invoices.

What Skills and Experience do I Need for this Sales Administrator Role?

Essential Skills & Experience

Strong organisational skills and attention to detail.

Excellent time management and ability to multitask.

A proactive, problem-solving approach.

Strong communication skills, via email and telephone, able to build great relationships with international clients.

IT literacy – proficiency in Microsoft Office (especially Excel).  Must be able to create formulas.

✅ Desirable (Training Provided!)

Understanding of international shipping, customs procedures, and industry regulations.

Knowledge of logistics software.

Why Join Us For This Sales Administrator Role?

A salary of £28,000 per annum

22 days holiday plus bank holidays

A dynamic and growing company with an international presence.

Supportive and friendly team environment.

Full training in logistics, making it a great career development opportunity.

A varied role where no two days are the same!

Working in lovely offices in Stratford upon Avon

? Interested? Apply today and take your career to the next level!

We’re reviewing CVs now! Apply today or contact Arden Personnel for more information.

? Send your CV to (url removed)

? Call us on  Alcester or Redditch 

Arden Personnel – Connecting Talent with Opportunity

Arden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire and Redditch, Worcestershire. 

We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley.

We want your experience with using a recruitment agency to be good and will always endeavour to get back to all applicants. 

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