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Our client is looking for a Mortgage Administrator to join them on permanent basis.

Location – LE18

Pay Rate - £26k-£28k

Purpose of the Role:

The Mortgage Administrator will support the Head of Sales Support by managing the mortgage application process from submission to completion. This role ensures efficient communication with stakeholders, compliance with regulations, and helps customers achieve their dream home.

Key Responsibilities:

* Stakeholder Communication: Liaise with advisers, customers, builders, surveyors, and lenders to ensure smooth progression of mortgage cases.

* Case Management: Support the process from lender submission to exchange/completion, keeping all parties informed and resolving issues.

* Documentation & Compliance: Ensure accurate, complete, and timely documentation while maintaining regulatory compliance.

* Reporting & Updates: Update weekly introducer reports and provide administrative support to other departments.

Skills & Attributes:

* Organizational Skills: Strong time management, multitasking, and attention to detail.

* Communication: Excellent verbal and written skills to engage stakeholders clearly.

* Collaboration: Able to work independently and as part of a team, supporting company values.

* Integrity & Adaptability: Handle sensitive information, adapt to changes, and resolve challenges proactively.

Experience & Knowledge:

* Experience in administrative roles, preferably within financial services (mortgages & insurance).

* Familiarity with administrative best practices in financial services.

* Knowledge of the mortgage and insurance industry is a plus