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SALES AND MARKETING SUPPORT EXECUTIVE

SURREY – HYBRID 3 DAYS OFFICE, 2 DAYS HOME

UP TO £30,000 DOE PLUS BONUS INCENTIVE BASED

Our Customer:

Our customer is in search of a positive, solution-focused, and customer-centric Sales and Marketing Support Executive with the willingness to go the extra mile to join their award-winning travel company.

With a fantastic rewarding culture, amongst many great benefits, they offer 7 days free travel, per year, on any of their tours, for both the consultant and their partner.

You don’t want to pass this opportunity.

Job Description:

In this role, you will collaborate with the Marketing team to ensure the creation and distribution of high-quality, brand-aligned materials, while supporting both the Sales and Marketing teams with various promotional, sales, and administrative tasks. This is a marketing and commercial role, requiring you to balance creative marketing initiatives with business-focussed tasks that drive revenue and strengthen client relationships. You will also maintain key databases, manage agent relationships, and oversee marketing collateral distribution.

* Create high-quality marketing materials, including brochures, flyers, and social panels, while supporting the delivery of promotional requests

* Maintain and update trade and consumer databases within Salesforce, Marketing Cloud, and the Reservations system

* Oversee the management and updating of the co, uk and eu websites, including the Travel Agent Portal, ensuring all content is current and accurate

* Coordinate the inventory and distribution of printed materials and branded merchandise for consistent availability

* Assist the field Sales team and maintain relationships with travel agents and tour operators

* Administer travel agent profiles in the booking system and oversee agent setup for the UK and EU online booking portal

* Coordinate brochure distribution, manage rewards schemes, and drive sales through agents in alignment with marketing strategies

* Support the Reservations team with reservations, and quotes, and assist with joint promotions, ship visits, and events

* Identify personal development needs and propose actions to address them, in consultation with your manager

* Contribute to team bonding and maintain a positive and flexible attitude

* Propose improvements to systems, products, and working practices to enhance efficiency

Experience Required:

* Strong written and verbal communication skills

* Proficient in MS Office (Outlook, Excel, Word, Teams) and general IT usage

* Experience managing data across various platforms and software

* Excellent organisational, prioritisation, and time management skills

* Ability to think critically, solve problems, and apply logical reasoning

* Self-motivated with the ability to work independently on projects

* Willingness to develop and improve skills continuously

* Previous sales or marketing experience (trade or consumer-focused)

* Personal travel experience and a genuine passion for travel, with the ability to share that enthusiasm confidently

* English and Maths qualifications at GCSE Grade C/4 level or equivalent

Benefits and Perks:

* Up to £30,000 DOE

* Incentive-based Bonus

* Very generous travel discounts including 7 days free travel for self and partner on any of their tours

* Pension

* Private medical insurance

* Critical Illness

* Life Assurance

* Income Protection

* Hybrid working

Click here to apply for this Sales and Marketing Support Executive, travel industry job, which is being recruited by Tessa Robertson and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.

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