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Business Unit: Chief Operating Office|MS BizApps Centre Of Excellence (COE)
Salary range: £43,200 - £62,000 per annum - Depending on experience 
Location: Hybrid - With occasional travel when required to the local hub (Glasgow) 
Contract Type: Permanent, Full Time

Be a change maker with more cha-ching. Live a life more Virgin.

Our Team
The BizApps Centre of Excellence (COE) is a key enabling function within the bank, promoting, accelerating, and governing the adoption and delivery of the Microsoft Business Applications platform. We are at the heart of our digital strategy and underpin many of our leading customer products and services. We look to drive innovation and work with the latest pioneering Copilot and AI technology offerings. With our services highly in demand, this is an incredibly exciting time to join our growing team.

We are looking for an experienced Power Platform Functional Lead to support our COE service capabilities team, guiding on platform enablement and adoption strategy, and evaluating and implementing new service component capabilities. If this sounds like you, Read on.

What you’ll be doing
• Responsible for safeguarding platform adoption, maintaining our governance controls and enforcing standards and best practice across our pro-dev and citizen-dev communities.
• Implementing our platform enablement and adoption strategy for the Power Platform across our pro-dev and cit-dev communities.
• Working collaboratively with SMEs from Microsoft, our 3rd party partners and from within the business to assess evergreen change for the Power Platform, identifying and impact assessing changes to key service components in-use and where applicable, supporting the testing and implementation ahead of general release. This includes the Microsoft Wave Releases and product specific updates.
• Supporting our Power Platform citizen development community of practice, leading the training and development of our makers and champion user community, facilitating our community engagement sessions, demonstrating capabilities and use cases, providing advice and guidance and generally maturing capability in this area.
• Conducting training sessions and workshops to upskill COE team members and end-users.
• Acting as a gatekeeper and safety-net for our Power Platform service, supporting COE leadership by proactively identifying risks and issues and intervening to prevent problems before they happen.
• Working with the team to document standards and best practices for adoption and implementation of Power Platform components and services, ensuring all documentation is accurate, consistent and up-to—date and in line with latest features and best-practice guidance from Microsoft.

We need you to have
• Experience in a similar role, with a strong focus on Power Platform and Dynamics 365.
• In-depth knowledge of Power Apps, Power Automate, Copilot Studio / PVA, Dataverse, Power BI, Customer Service, Sales, Customer Insights and SharePoint Online.
• Knowledge of the licensing and governance models for the Microsoft Power Platform and how to optimize the usage and cost of the platform.
• Strong communication and interpersonal skills, with an ability to work effectively with a diverse range of technical and non-technical stakeholders.
• A creative and innovative mindset to impassion others.
• Excellent problem-solving skills and the ability to think strategically.

It’s a bonus if you have but not essential
• Knowledge and experience of Dynamics Digital Contact Centre, Open AI and wider Microsoft ecosystem such as Azzure and M365.
• Knowledge of Agile methodologies and experience working in Agile environments.
• Microsoft certification: PL-200 (Power Platform Associate), PL-900 (Power Platform Fundamentals)

Red Hot Rewards

Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.

Up to five extra paid well-being days per year​. 

20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 

Market-leading pension.

Free private medical cover, income protection and life assurance.

Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks