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What's on offer:

£26,000 per annum, plus industry leading benefits!
8am to 4pm Monday to Friday
Permanent contractMy client is a global manufacturing company based in the Hartlepool area who are looking to expand their team on a permanent basis.

Key Responsibilities

Receive and enter customer orders onto the MRP system
Review order confirmations and verify accuracy within 48 hours of order entry and notify customer.
Keep client proactively informed about the status and progress of orders and take appropriate action to maximize punctuality and prevent delays
Handle all order amendments, whether requested by the customer or company, and communicate status to all parties involved.
Work with Planning & Sales to determine inventory management plans for customers.
Respond and assist on all supply chain related issues
Receive and manage customer complaints and enter them in the non-conformance database. Liaise with Sales Managers and assist to bring the complaint to a close and complete the administration instructions accordingly.
Effectively escalate issues to Supervisor and/or Senior Manager where appropriate.
Maintain customer records and master data. Ensure its accuracy on a consistent basis.
Identify and pro-actively manage your training needs
Provide effective cover to co-workers who are on holiday or on sickness leave.Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Additional pay:

Bonus schemeBenefits:

Company pension
Cycle to work scheme
Enhanced maternity leave
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme
Sick paySchedule:

Day shift
Monday to Friday