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Sales Executive – Volkswagen Romford
Fun, exciting, rewarding work. Join us for the ride
Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you
24/7 online access to healthcare professionals
Car purchasing and lease schemes
Servicing, parts & accessory colleague discounts.
Enhanced holiday allowance with length of service
Paid day off for your birthday
Company share purchase plan
Loan plans for colleagues, including toolbox and travel tickets
Colleague referral payments
Industry leading family friendly policies
Numerous training, learning and development options to suit everyone
Plus lot’s more
What you’ll do day to day
Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
Recommend suitable add-on products that align with customer needs and preferences
Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
Ability to deliver first-class customer service with energy and enthusiasm
A genuine interest in helping customers and contributing to the team’s success
Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
Exceptional listening and communication skills, focused on understanding customer needs
Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team