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Role: The Development Manager
Department: Advancement & Alumni
Responsible to: Associate Director, Advancement & Alumni
Location: Kensington (Hybrid Role)
Type: Temporary
Hours: Monday to Friday, 9.30am – 5.30pm
Purpose of the post:
The Development Manager (Proposals & Stewardship) is responsible for ensuring that prospects and donors receive a high level of stewardship. They will work with colleagues to produce creative and engaging proposals and reports. The post holder will work with the Associate Director to devise, manage and deliver the our clients stewardship processes. They will be the first point of contact concerning compliance. This is a key internal facing role in ensuring the Advancement & Alumni programme is a success.
The current Advancement & Alumni team is small, operating in a specialist postgraduate university. There is a strong sense of collegiality that drives the success and team members at all levels work together to a shared goal and purpose. Pulling together as a team, having an open mind to new ways of working and indeed the desire to jump in and deliver a new project, are the attitudes and mindset that our client prizes and which have contributed to their sustained high performance and success.
Responsibilities of the Development Manager role:
* Work with Associate Director and the Advancement & Alumni team to implement an overall approach to ensure compliance with gift requirements and timely reporting to donors, in line with any proposals, applications, agreements and/or gift conditions.
* Work with fundraisers to write and produce excellent proposals and cases for support, ensuring they include clear, realistic and achievable delivery and stewardship targets, and are delivered in a timely fashion.
* Work with colleagues in the Advancement & Alumni team to devise plans collaboratively to ensure high-quality stewardship for each donor.
* Develop, implement and monitor a comprehensive communications programme that contributes to an excellent donor journey, including writing and producing compelling donor updates.
* Oversee and coordinate all donor communication materials and generate content for a range of internal (intranet) and external (annual report, seasonal emails, etc.) taking every relevant opportunity to enhance the culture of philanthropy and the College’s reputation.
* Working with colleagues in Engagement, Brand and Marketing to create communications and print.
* Lead in the coordination, consolidation, writing and editing of donor reports, gathering and incorporating feedback from colleagues. Ensure that reports reflect the original gift proposal, the gift agreement or other gift terms and conditions, and display high-quality results-based monitoring and evaluation.
* Liaise with the Finance, Academic and other Departments and Schools to ensure that narrative, financial and visual elements of reports, proposals and cases for support align with one another to create creative, powerful, engaging and inspiring documents.
* Act as a central point of contact for donor compliance and impact reporting requirements, ensuring that relevant colleagues are informed of donor requirements.
* Maintain a matrix of roles and responsibilities for all colleagues involved in the donor reporting process and that each person is aware of what is required of them.
* Ensure records for donors are current and accurate, making effective use of the Raiser's Edge prospect tracking systems and ensuring accurate recording of data.
* Drafting of bespoke communications for VIPs on behalf of Directors, Chancellor, Chair of Council and President & Vice-Chancellor
* Speech writing for senior staff
* Stewardship gift management - sourcing gifts, budget, distribution, etc.
Person Specification:
* Strong experience of working with donors, preferably in proposal writing, stewardship, donor compliance and output, outcome and impact reporting.
* Experience of project management.
* Strong knowledge of the following IT packages/systems: MS Office, Adobe InDesign, MailChimp, Raisers Edge and Google Suite
* Experience of devising and implementing approaches to donor management, preferably compliance and impact reporting.
* Experience of reporting to and knowledge of compliance requirements and impact interests of major institutional and corporate donors.
* Entrepreneurial flair with a high level of self-motivation and initiative, and a demonstrable desire to succeed, achieve results and make a difference.
* Experience of working with fundraisers and researchers to devise and draft cases for support, proposals and reports.
* Interest in and enthusiasm for art, design, and higher education.
* Experience of working in a major and/or principal gifts fundraising environment.
* Knowledge of current relevant legislation, codes of practice and ethical guidelines